Public Information Officer

Magen Zawko

Our Public Information Officer (P.I.O.) is responsible for all dissemination of news and information to the media and the public. Press releases from the London Fire Department will occur on an as-needed basis. The duties and responsibilities of the P.I.O. include:

  • Assisting news personnel at the scene of incidents and on an on-call basis
  • Preparing and distributing news releases
  • Arranging news conferences
  • Assisting at community events
  • Managing social media and web presence

The London Fire Department values input, comment, and feedback from our citizens. If you have a question or concern as an individual or citizens group, or a media-related question, contact Magen Zawko at (606) 864-2922 or email


London City Fire Department
London City Fire Department
London Fire Department Hires New Firefighter

LONDON KY—The London Fire Department has announced Bryan Johnson as their newest Firefighter. The Department currently employs 18 and has 37 volunteer members.

“I am proud to say that Bryan Johnson is our newest paid firefighter. Along with his energetic willingness to do all that is required to get the job done, he brings a wealth of knowledge to the Department in regard to computers, programming and tracking data,” London Fire Chief Carl Hacker said.

“He will be an asset to our Department and City.”

Johnson served in the U.S. Army for 13 years and one tour in Iraq with the rank of staff sergeant, communications, electronic warfare, contracting officer’s representative, operations, and instructor. He received numerous medals, the highest of which was the Army Commendation Medal.

He completed 150 Firefighter hours recognized by the Kentucky Fire Commission and the Candidate Physical Ability Test (CPAT) - a timed test consisting of continuous events that would be performed on a fire scene which include stair climb, hose drag, equipment carry, ladder raise, and extension, forcible entry, search, rescue, and ceiling breach and pull. In addition to his firefighter certifications, he has an information technology CompTIA A+ certification.

“As I completed my degree in information security, I realized that I wanted to make a difference in a career that I could be proud of outside of a normal 9-5 schedule. I wanted to be part of a team that makes a difference – the London Fire Department provides that,” Johnson said, adding, “This truly is the kind of career you dream about having as a kid. I want to learn as much as I can, train harder than I ever have, and be prepared for the challenge this career presents. Hopefully, along the way, I can motivate others and encourage an attitude of success.”

London Firefighters work a schedule of 24 hours on-duty and 48 hours off-duty. Firefighters are required to perform fire suppression, emergency medical response, public fire education, public relations activities, public service calls, station duties, pre-fire (incident) planning, training, basic vehicle preventive maintenance, report writing, and other duties.

For more information about the London Fire Department, visit or their Facebook page For information about a career at the Department, visit or call (606) 864-2922.
London City Fire Department
London City Fire Department
London Fire Department names new Public Information Officer

LONDON KY—The London Fire Department (LFD) has named Magen Zawko as their official Public Information Officer (PIO) and Administrative Assistant. Following five years as the London Police PIO, Zawko continues to provide a public voice for the City’s emergency services.

“Firefighters and police officers work in high-stress environments while everything they do is within the public eye. As a civilian looking from the inside out, I strive to provide our citizens with a more personal view of those in uniform while providing useful safety information for everyday life.” Zawko said.

Zawko continues to disseminate information for the London Police to the media and through social media outlets but has recently taken on the focus of the London Fire Department. As an experienced PIO, Zawko is able to learn more about all the facets of the City’s emergency services for a unified voice to the public.

Since 2019, London Fire Department Chief Carl Hacker has emphasized community education and departmental improvement. With the City making plans to expand, Chief Hacker wants to ensure the public is well informed of the safety programs available to them through the LFD as well as the quality of public service his firefighters will provide.

“Our fire department is 98-years-old and we’ve never had a designated individual to share our efforts with the public. She is a great asset and blessing and she will help positively impact the future.” Chief Hacker said.

Hacker stated that due to COVID-19, many things in the community have halted but the Department continues to provide child safety seat checks and work towards fire education efforts within the local schools. With Zawko’s involvement within county-wide coalitions, he said the Fire Department will now be able to have more interagency collaboration.

Zawko not only manages the City’s emergency services’ social media accounts, websites,, and; she is currently developing a city-wide app. The app will provide citizens and visitors a platform for local information and improve communication. This app will include real-time alerts about roadway closures, local event listings, city-focused news, city council updates, and a simple form for citizens to submit requests/information to city personnel.

Whether it’s through a press release, website, social media, or an app – Zawko says citizen engagement and public safety education is key for a city to thrive.

For more information about the London Fire Department, visit or their Facebook page For further questions about services the Department offers, call (606) 864-2922.
London City Fire Department
London City Fire Department is at London - Laurel County Farmer's Market.
London - Laurel County Farmer's Market
Thankful to serve the London community and boldly display our American flag. 🇺🇸
London City Fire Department
London City Fire Department is in London, Kentucky.
London, Kentucky
We are a family oriented environment and thoroughly enjoy visits from little ones! Did you know we also do car seat checks? #friyay #londonkyfire #londonky
London City Fire Department
London City Fire Department
London City Fire Department is in London, Kentucky.
London, Kentucky
Have you checked out our website We have helpful resources available for you - just a click away! #londonky #londonkyfire #fireprevention
London City Fire Department
London City Fire Department
UPDATE: The roadway has reopened

*** Caution Traffic Delays ***
London Fire Department responded to a motor vehicle accident on KY-192. The roadway will re-open shortly. Assisting on scene include London-Laurel Rescue Squad, Ambulance Inc. of Laurel Co., and the London Police Department.